Online Purchase Policy

Thank you for choosing MLL Handmade for your gifts, hair accessories and key chain needs. We take pride in our handmade products, which are created with great care and attention to detail. As each product is handmade immediately after your order, please note that it may take about a week to make them. The making time is dependent on the quantity of the product you order and the number of orders we have at the moment.

Once your order is ready, we will ship it to you as soon as possible. The shipping time will depend on your location. Please refer to the table below for estimated shipping times. Please note that these are just estimates and actual delivery times may vary.

LocationEstimated Shipping Time
Hong Kong, Macao1 – 2 business days
The Mainland, Taiwan2 – 4 business days
Asia3 – 6 business days
US4 – 6 business days
Canada3 – 5 business days
Europe6 – 9 business days
Others8 – 11 business days

We take great care to ensure the quality of our products. Before delivery, we examine each product to ensure that it meets our high standards. As such, we do not offer refunds for products that you purchase from our shop. Please make sure that you have made up your mind before placing an order.

Please note that because each product is unique and handmade, it may have some very small defects that are a characteristic of the product. We believe that these small imperfections add to the charm and uniqueness of our handmade products.

Thank you for considering MLL Handmade for your needs. We look forward to serving you and providing you with high-quality, handmade products that you will love. If you have any questions or concerns, please do not hesitate to contact us.

感謝您選擇 MLL Handmade 購買您的禮品，髮飾和鑰匙扣等等。我們以手工製作的產品為傲，每個產品都經過精心製作和細心呵護。由於每個產品都是在您下單後立即手工製作的，因此可能需要大約一周時間才能完成。製作時間取決於您訂購的產品數量和當前的訂單數量。

一旦您的訂單準備好，我們會盡快發貨。發貨時間將取決於您的所在地。請參閱下表以了解預估的發貨時間。請注意，這些僅是估計，實際交貨時間可能會有所不同。

地點預估發貨時間
香港, 澳門1 – 2 個工作日
大陸, 台灣2 – 4 個工作日
亞洲3 – 6 個工作日
美國4 – 6 個工作日
加拿大3 – 5 個工作日
歐洲6 – 9 個工作日
其他8 – 11 個工作日

我們非常注重產品的質量。在交貨前，我們會檢查每個產品，以確保它符合我們的高標準。因此，我們不提供從我們商店購買的產品退款。請確保您下單前已經決定好。

請注意，由於每個產品都是獨特且手工製作的，因此可能會有一些非常小的瑕疵，這是產品的特徵。我們相信，這些小缺陷增加了我們手工製作產品的魅力和獨特性。

感謝您考慮 MLL Handmade 購買您的所需。我們期待為您提供高質量的手工製品，讓您愛不釋手。如果您有任何問題或疑慮，請隨時與我們聯繫。